Billing
Can I use my HSA/FSA funds to purchase an upgrade breast pump and breast pump accessories through Aeroflow?
Yes! Aeroflow Breastpumps accepts HSA and FSA as a payment method for eligible purchases. Every HSA and FSA plan has its own rules about what’s covered. If you have questions about what your place allows, we recommend checking with your HSA or FSA pr
I received a statement from my insurance. What should I do?
Most statements from your insurance are called an “Explanation of Benefits” (EOB). An EOB shows how your insurance processed your claim and what they paid. Your insurance sends you an EOB each time they process a claim. If your insurance was active a
What forms of payment do you accept?
Aeroflow Breastpumps accepts payments via:. Credit and debit card. PayPal. Amazon Pay. FSA & HSA. Payment plans through Affirm.
Why is my breast pump upgrade fee different from someone else’s?
Insurance plans have different amounts they allow for breast pumps. Because of this, your upgrade fee may be different from someone else’s, even if you choose the same breast pump or have the same insurance provider. Your upgrade fee is based on the
Will my insurance reimburse me for the upgrade fee?
Many insurance plans only cover breast pumps up to the amount they allow under your plan. This means your insurance may not cover the full cost of an upgrade. Because every insurance plan is different, we recommend contacting your insurance provider
When will Aeroflow send the claim for my item to insurance?
Aeroflow Breastpumps submits claims to insurance after your item has shipped, or the date of service (DOS). DOS is the date your order is reported to your insurance. For breast pump orders, the DOS is based on your ship date, not the date you place y
How do I get a copy of my proof of purchase?
To download your proof of purchase, please follow these steps:. Select “Sign-In” on the top right of the website. Login with your phone number or email and password. Select “View Orders & Receipts" on the left side of your dashboard. Locate the order