Our classes and appointments are billed to your insurance using your preventive benefits. Lactation support and education is covered under the Affordable Care Act, which means it is covered at 100%, with no cost-sharing, copay or deductible for you!.
Our classes are taught 7 days a week from 9am to 9pm (EST). If you want to attend during your lunch break, in the evening, or on the weekend, we have a class that meets your scheduling needs!. For scheduling assistance, please contact our lactation c
Yes! You are welcome to retake any class at any time. Simply go to your lactation portal and scroll down to "Completed Classes". Find the class you want to retake and click "Retake Class" to schedule a new date and time.
All of our classes are taught in a live virtual setting. Class recordings are for quality control and training purposes only. Due to HIPAA laws, we cannot share these recordings.
You can schedule an individual lactation appointment via your lactation portal. This is located on your account dashboard if you are eligible. If you are not seeing this option, please reach out to our lactation team for assistance via email at lacta
Aeroflow requires a 24 hour notice for any appointment cancellations or modifications. Failure to cancel outside of 24 hours is subject to a $25 fee. This is an acknowledgement required by all users when scheduling an appointment.If you need assistan
Once your class is over, you will have access to the resource guide in your lactation portal. Scroll down to the class you attended under "Completed Classes", and click on the "Resource Guide" link.
Most insurance plans that cover lactation support have unlimited benefits that you can use anytime during pregnancy and throughout the duration of your breastfeeding journey. Feel free to reach out to our customer service team or call your insurance
If you received an Explanation of Benefits (EOB) or have any questions relating to your lactation insurance claims, please send an email to [email protected]. Our lactation Billing team will be happy to assist you!