I ordered Spectra parts, but the kit I received is not a Spectra brand.Updated a month ago

We are sorry you're not satisfied with the non-branded Spectra compatible parts. Our Customer Care team can send you a one-time replacement of Spectra name brand parts.

To make sure you receive the Spectra brand kit, please follow these steps:

1. Select “Edit Your Info” from the email received

2. Log into your online account

3. Select “Edit”

4. Select “Spectra Synergy Gold” as your breast pump (this will ensure you receive name-brand parts!)

5. Select in drop down flange size

6. Click update

7. Check off the two necessary boxes to save your order to be placed

8. Click “Order Now”

The adapter is not required for S1, S2, or S9 models which are included within the kit.