There’s a problem with my insurance, what do I do?Updated a month ago

This usually happens when the info on file doesn't match your insurance card perfectly, but we     are here to walk you through it! Double-check that your name, member ID, and group number are all correct. Update your insurance on your My Account dashboard by following these steps:

1. Select “Sign-In” on the top right of the website

2. Login with your phone number or email and password

3. Select “Insurance/Doctor Info” on the left side of your dashboard

4. Select “EDIT” under “Primary Insurance”

5. Update your insurance information

6. Click “SAVE”

If you're unable to update your insurance information through your My Account dashboard, our Customer Care team is here to help